FAQ
What is the shelf life of BRUME ORPIN products?
Our formulas are subject to numerous tests proving their stability over time. Under these conditions, according to the Cosmetic Regulation, it is not necessary to display an expiration date on the product. If in doubt, you can contact our Customer Service.
Why is my perfume not the same color as my previous perfumes?
The colors of the perfumes, due to their natural raw materials, may vary from one season to another. However, this variation does not alter the olfactory effects or the quality. Our perfumes are subject to rigorous regulatory tests and quality control to ensure consumer safety.
How can I best preserve my BRUME ORPIN perfumes?
We recommend storing your perfumes in an environment with a stable temperature and without humidity as much as possible, away from light and heat.
Which components are compostable?
Our caps and our boxes
How do I recycle my products?
Protective cellophane, paper and pumps in the yellow bin
Glass bottles and jars in the glass bin
Compostable caps and boxes
Why might my cap be less tight?
Depending on your use, this unique material may present dimensional variations. In case of loss of tightening, please give us feedback via the online contact form.
Why does my box leave dust?
This new natural material can degrade naturally and leave dust which lodges in its roughness, this inconvenience for which we continue our research is linked to the material itself.